Managed security

The protection large companies run, sized for your office.

Continuous protection on every computer against ransomware, viruses and modern attacks, watched by a person as well as by software. Suspicious activity gets investigated and contained, not just logged.

Get a quote → Included in Silver and Gold

What you get

Software that blocks attacks, and a person who checks.

Automated protection is necessary, but it misses things. So a person checks on it every day.

Real-time threat detection and blocking on every computer, office or remote.
Built-in firewall protection that stays switched on and correctly set.
Suspicious activity investigated and contained, so one infected laptop doesn't become the whole office.
A person checks your security every day, because automation misses things.
Plain-language answers when you ask "was that email safe?" or "should I click this?"

What it prevents

A ransomware hit isn't a bad afternoon.

For a small business it's days of downtime, a ransom demand, and a notification obligation if customer data was on the machine.

Ransomware

Files locked and a demand for payment. We stop it at the computer and contain it before it spreads.

A bad click

A convincing email gets opened. The attack still has to get past protection that's watching what programs actually do.

Quiet intruders

Attacks that sit and wait. A person checking every day catches what software alone lets slide.

Who needs it

Every organization with computers it depends on.

That's why managed security is in both of our packages. It's always sold together with system care and updates, never on its own: security without maintenance leaves gaps, and maintenance without security leaves you exposed.

If you hold client, patient or donor data, pair it with device management so a lost laptop can be locked and wiped.

What it costs

Managed security is part of a flat monthly fee: the service itself plus the protection software for each computer. It scales with the number of computers, in steps as you grow.

Work outside the plan is billed hourly at a published rate, lower for plan clients, in 15-minute steps for remote work.

How pricing works

From our work

Client story

A full rollout for a mental-health nonprofit after a security scare

Community mental-health and human-services nonprofit
Southern Maine
Gold plan, plus backup and password management

The situation

A breach notice arrived from a payment portal the organization used, the kind of letter that makes a small nonprofit realize nobody is watching its systems. It ran an aging three-server setup, staff took turns logging in because of a licensing limit, and client health information was in scope.

What we did

Deployed monitoring, managed security, backup and password management across the organization. Mapped and documented the servers and laid out a phased route off them rather than a risky single cutover. Rolled out device management in stages, so a staff that had shared one login for years wasn't asked to change everything in a day.

A nonprofit holding sensitive client data went from unmonitored to fully covered, with a plan for its servers instead of an emergency when one fails.

Questions

Managed security, answered.

Isn't the antivirus that came with my computer enough?

It's better than nothing, but nobody is watching it. Managed security is set up consistently on every machine, and when it flags something, a technician looks into it instead of a pop-up waiting for whoever is at the desk.

Do you watch for attacks overnight and on weekends?

Software is, always. If something attacks a computer at 2am, the protection blocks it on the spot without waiting for a person, and anything unusual is logged for our daily check. Our own team takes calls Monday–Friday, 9–5 Eastern, and responds to every request within 2 business hours. If you want people watching around the clock too, add 24/7 security monitoring: a security team watches every hour of every day and steps in when something happens, not the next morning.

Can you guarantee we won't be hacked?

No one honestly can. What we can do is make an attack much harder to pull off, catch it early when one gets through, and make sure there's a backup to recover from.

Will it slow our computers down?

It's designed to run quietly in the background. If a machine is slow, that's something system care looks at too.

Does this cover remote staff?

Yes. Protection travels with the computer, so it works the same at home, in the office or out of state.

Next step

Tell us what's not working.

Tell us how many computers and people you have, and we'll send a real number, not a range. If we're not the right fit, we'll say so.

Get a quote → (207) 370-2369

A person responds within 2 business hoursMonday–Friday, 9–5 Eastern. Calls after hours are returned the next business day.
We come to youOnsite in Greater Portland, remote anywhere.
Prefer email?help@toddtechservices.com