Southern Maine's local IT team for businesses and nonprofits.
We manage and protect your technology. When something goes wrong, a real person who knows your business gets the ball rolling in under two hours.
Big-company protection. Small-company relationship.
Most IT problems aren't hard to fix. The expensive part is waiting for someone to call back.
We give teams without an IT department the same security, monitoring and device management large companies run, set up and looked after for them. When something needs a human, you call a local person who can already picture your office.
How we workEnterprise-grade protection, without the complexity
The tools and habits that protect large companies, sized for organizations without an IT department, and explained in plain language.
Proactive care that prevents downtime
We patch, monitor and back up in the background, so most problems are fixed before anyone notices.
Simple, transparent pricing
A flat monthly fee that grows in steps with your team, add-ons as separate lines, and published hourly rates for anything outside the plan.
Local people behind every request
No offshore first line and no phone tree. Every client's setup is documented, so the fix starts at diagnosis, not discovery.
Six services that cover the risks that actually hurt small organizations.
Every managed client gets a combination of these, sold as two packages and four add-ons.
System care & updates
Updates installed, failing drives and full disks flagged early, and alerts that reach a technician, not just a dashboard.
System care →Device management
Encryption, screen locks and strong passwords enforced on every laptop and phone, and a lost device wiped from here.
Device management →Managed security
Protection on every computer against ransomware and modern attacks, watched by a person as well as by software.
Managed security →Password management
One secure place for the whole team's logins, shared safely, with access removed cleanly when someone leaves.
Password management →Cloud backup
Daily off-site backup of files, computers and servers, with a technician doing the restore when you need it.
Cloud backup →Cloud app backup
Deleted an email, a file or a whole mailbox? We can bring it back. A separate backup of your Microsoft 365 or Google Workspace.
Cloud app backup →One bad day costs more than a year of proactive care.
Proactive care is cheap insurance. Here's what one bad day looks like without it.
Why a service plan pays for itself →A ransomware hit
Days of downtime, a ransom demand, and a notification obligation if customer data was on the machine.
A laptop stolen from a car
Every client record on it is exposed. With encryption and remote wipe, it's an inconvenience instead of a breach.
A drive that dies with no backup
Years of work, gone. Usually after weeks of warning signs nobody was watching for.
In a world where it's difficult to get businesses to return calls this level of service is much appreciated… We will be using Todd Tech exclusively for all of our IT needs.
"Excellent service, immediate response, highly professional, personable and intelligent technician."
Google review · January 2025"They are always reliable and friendly, and we highly recommend them if you need IT support for your business."
Office manager, healthcare client · new wireless network, server migration and computer setups"They are knowledgeable, friendly and trustworthy."
Company president · password management rolloutBuilt for growing organizations with no IT department.
No IT department, real consequences if data is lost or systems are down, and no appetite for managing technology yourselves. That's who we're for.
What we do, and what we don't.
We're a managed IT provider for businesses and nonprofits. Being clear about the rest saves everyone a phone call.
We do
- Security, monitoring and updates
- Laptops, phones and accounts
- Backup of files, servers and cloud email
- Microsoft 365 and Google Workspace
- Office networks and Wi-Fi
- Migrations and office moves
- Business websites
We don't
- Tech help for individuals. We work with organizations only.
- Repair and part-replacement jobs
- Wiring and installation projects
- Security system installs
- Phone systems and audio-visual setups
For installs, we'll recommend someone good, and we're glad to be the IT partner once it's live.
Local, and we come to you.
Onsite visits are a normal part of the service, not an escalation. Our core onsite area is about 15 minutes from downtown Portland. The rest of southern Maine is served with travel billed, and remote support reaches anywhere, including staff in other states.
- Portland
- South Portland
- Falmouth
- Westbrook
Tell us what's not working.
Tell us how many computers and people you have, and we'll send a real number, not a range. If we're not the right fit, we'll say so.