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24/7 security monitoring

People watching your computers around the clock.

An add-on to managed security. A specialist security team watches every hour of every day, nights, weekends and holidays included, and steps in the moment something looks wrong, not the next morning.

What it adds

Attacks don't keep business hours.

Break-ins are often timed for when nobody is looking: Friday night, a holiday weekend, 3am. Managed security already blocks known attacks at any hour. This adds people to the night shift.

Managed security on its own

Software on guard, people in the daytime.

  • Known attacks are blocked automatically, day or night.
  • Anything unusual is logged, and a person goes through it on our daily check.
  • Our team answers calls Monday–Friday, 9–5 Eastern.
With 24/7 security monitoring

People on watch every hour.

  • A security team looks at suspicious activity as it happens, at any hour.
  • They can cut an infected computer off from the network and lock a compromised account straight away.
  • We follow up with you on anything they find and handle the cleanup.
Who it's for

For organizations that can't afford a night of exposure.

Not every office needs it. If a break-in on a Saturday would be a disaster rather than an inconvenience, it's worth a look.

  • Healthcare, legal and finance, and anyone holding patient, client or financial records.
  • Organizations with staff working evenings or weekends, or computers left on overnight.
  • Anyone whose insurer, auditor or clients ask whether systems are watched around the clock.
  • Anyone who has already had a close call and doesn't want to find out on Monday next time.
How it fits

Built on managed security, added to Silver or Gold.

It uses the same protection that's already on every computer under managed security, so there's nothing new for your staff to install or learn. Our team stays your contact for everything: the security team covers the hours we don't.

What it costs

It's an add-on, available with either package and quoted separately for your organization, as its own line on your monthly fee.

How pricing works
Questions

24/7 security monitoring, answered.

Is your own team on call around the clock?
No. Our people work Monday–Friday, 9–5 Eastern, and a person responds to every request within 2 business hours. With this add-on, a specialist security team watches your computers during every hour we're not working.
What happens if they find something at 3am?
They investigate it then. If it's a real threat, they can cut the affected computer off from the network and lock the account involved, so it can't spread. We pick it up at the start of the next business day, contact you about anything that needs a decision, and handle the cleanup.
Doesn't managed security already cover this?
It covers a lot. Known attacks are blocked automatically at any hour, and a person goes through anything unusual on our daily check. What it doesn't have is people watching overnight and on weekends, which is what this adds.
Do we need it?
Not every organization does. If you hold sensitive records, have staff working odd hours, or would face real consequences from a weekend break-in, it's worth it. If not, managed security on its own is a solid setup, and we'll tell you so.
Next step

Tell us what's not working.

Tell us how many computers and people you have, and we'll send a real number, not a range. If we're not the right fit, we'll say so.

  • A person responds within 2 business hoursMonday–Friday, 9–5 Eastern. Calls after hours are returned the next business day.
  • We come to youOnsite in Greater Portland, remote anywhere.