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Device management

Every device set up the same way, secured the same way, from anywhere.

Central control of your company computers and phones, wherever they are. Encryption and screen locks enforced, a lost laptop wiped from here, and new machines that arrive ready to work.

What you get

Your rules, enforced on every device.

Device management turns company policy from a memo into a setting. Nobody has to remember to turn on encryption or set a screen lock. It's done for them, and it stays done.

  • Strong passwords, disk encryption and automatic screen locks, enforced rather than requested.
  • Remote lock, wipe or reset of a lost, stolen or retired device.
  • New computers that arrive set up, with the right applications and settings already in place.
  • A clear view of every device: which ones meet your rules, and which don't.
A new laptop just out of its box, waiting at the sign-in screen
What it prevents

One laptop, left in a car.

It can expose every client record on it. Encryption and remote wipe turn that from a breach into an inconvenience.

Without device management

A breach

  • If the drive isn't encrypted, whoever has the laptop can read the files.
  • Nobody is sure what was on it.
  • You may have to tell the clients whose information was on it.
  • The replacement takes a day to set up by hand.
With device management

An inconvenience

  • The drive is encrypted, so the files can't be read without the sign-in.
  • We lock or wipe it the next time it connects to the internet.
  • You know exactly which protections that device had.
  • The replacement arrives with the same applications and settings.
Who needs it

Anyone who has to answer for a lost device.

You hold client or patient data

Healthcare, legal, finance, and any organization that would have to explain a lost laptop to the people whose records were on it.

Your staff work away from the office

Devices you rarely see still follow the same rules, and can still be locked or wiped from here.

People come and go

High turnover, shared devices and frequent new hires. A new person's computer is ready on day one, and a departing person's is reset before it's handed on.

It's also the right fit for organizations that buy their own hardware and want control of it.

Which package

Device management comes with Gold.

Gold is everything in Silver, system care and managed security, plus device management. If you're on Silver and you take on client data, hire remote staff or start buying your own hardware, moving to Gold adds it.

What it costs

Gold is a flat monthly fee: the managed services plus the licenses they need, for each computer and each person covered. It scales with the size of your team, in steps as you grow.

Setting up new devices and other hands-on work is billed hourly at a published rate, lower for plan clients, in 15-minute steps for remote work.

How pricing works
Questions

Device management, answered.

What happens if someone loses a laptop?
Call us. We lock or wipe it remotely, and the wipe happens as soon as the device next connects to the internet. Because the drive is encrypted, the files can't be read in the meantime without the person's sign-in.
Does it cover phones as well as computers?
Yes. Device management covers company computers and phones.
Will it get in the way of people's work?
What people notice is a screen that locks when they step away and a stronger password. We plan the rollout with you, so it doesn't land on your busiest week.
What do you do with a computer when someone leaves?
We reset it remotely, so company data doesn't leave with it and the machine is ready to set up for the next person.
Can we add device management without Gold?
No. It comes as part of Gold, together with system care and managed security.
Next step

Tell us what's not working.

Tell us how many computers and people you have, and we'll send a real number, not a range. If we're not the right fit, we'll say so.

  • A person responds within 2 business hoursMonday–Friday, 9–5 Eastern. Calls after hours are returned the next business day.
  • We come to youOnsite in Greater Portland, remote anywhere.