A real person responds within 2 business hours Client portal · Mon–Fri, 9–5 Eastern · (207) 370-2369
Todd Tech
(207) 370-2369 Get a quote
Cloud app backup

The backup most people don't know they need.

A separate backup of your Microsoft 365 or Google Workspace email, files, contacts and calendars. Microsoft and Google keep their service running. They don't keep everything you delete, or everything an attacker deletes, forever.

Get a quote → Add it to Silver or Gold
Why it matters

Being in the cloud isn't the same as being backed up.

Most organizations assume Microsoft and Google keep their data safe forever. Deleted, hacked or ransomware-hit cloud data can be gone for good.

The platform on its own

Built to stay running

  • Deleted email and files can be recovered for a limited time, then they're gone.
  • A hacked account can be used to delete mail and files, and those deletions count.
  • When a former employee's account is removed, their mailbox and files go with it after a short grace period.
With cloud app backup

Built to bring things back

  • Email, files, contacts and calendars backed up separately from the platform.
  • Restore a single message or an entire mailbox.
  • Recover after an account is deleted or broken into.
  • Keep a former employee's data after their account is closed.
What it covers

What your team keeps in the cloud workspace.

Email

Every mailbox, so one message or a whole inbox can be brought back.

Files

The documents your team stores in the workspace.

Contacts

The address books people build up over years.

Calendars

Appointments, schedules and shared calendars.

From our work
Client story

Backing up a cloud workspace that never had one

  • Downtown district nonprofit with field staff
  • Gold plan, plus cloud app backup

The situation

A small staff, some of them working in the field, no IT support, and all of the organization's email and files in a cloud workspace that had never been backed up.

What we did

Deployed the full package: monitoring, managed security, and device management with policies enforced, plus a separate backup of the cloud workspace. New computers are set up and enrolled before they reach the person who will use them.

A small nonprofit runs the same protection larger organizations do, for a predictable monthly cost, with its email and files backed up outside the platform they live on.

Who needs it

Any organization whose email lives in Microsoft 365 or Google Workspace.

It matters most when people come and go, and when one person's mailbox holds years of history with your clients.

Cloud app backup is an add-on, available with either package, Silver or Gold, and quoted separately. It's different from cloud backup, which covers computers and servers. If your work lives in both places, you need both.

What it costs

Cloud app backup is a flat monthly fee: the service itself plus a license for each person whose account is backed up. It scales with the number of people, in steps as you grow, and shows up as its own line on your bill.

How pricing works
Questions

Cloud app backup, answered.

Don't Microsoft and Google already back up our data?
They make sure their service keeps running. They don't keep everything that you, a departing employee or an attacker deletes. Deleted items can be recovered for a limited time, and then they're gone.
Can you restore just one email? Is a restore extra?
Yes, a single message, a folder or an entire mailbox. The backup is part of your monthly fee; the time to do a restore is billed hourly, at the lower plan rate and in 15-minute steps for remote work.
What happens to a former employee's email?
It stays in the backup after their account is closed, so you keep what they were working on and their history with your clients.
What if an account is broken into?
Once the account is secured, we restore whatever was deleted or changed from the backup.
Is this the same as cloud backup?
No. Cloud backup covers computers and servers. Cloud app backup covers what lives in Microsoft 365 or Google Workspace. They protect different things.
Next step

Tell us what's not working.

Tell us how many computers and people you have, and we'll send a real number, not a range. If we're not the right fit, we'll say so.

Get a quote → (207) 370-2369
  • A person responds within 2 business hoursMonday–Friday, 9–5 Eastern. Calls after hours are returned the next business day.
  • We come to youOnsite in Greater Portland, remote anywhere.