IT support in Portland, Maine, from people who come to you.
We're a managed IT provider based in Portland. Onsite visits are a normal part of the service across Greater Portland, the rest of southern Maine is covered with travel billed, and remote support reaches your staff wherever they work.
Onsite where it matters, remote everywhere else.
Your computers, your network and your people are at your office, so that's usually where we meet them.
The onsite core area
About 15 minutes from downtown Portland. Here, an onsite visit is part of normal service, not an escalation.
- Portland
- South Portland
- Falmouth
- Westbrook
The rest of southern Maine
We work with organizations across southern Maine, with travel billed. Tell us where you are and we'll explain how visits would work for your location before anything is booked.
Remote, anywhere
Remote support reaches your staff wherever they are, including people working from home or in another state. Protection and updates travel with the computer.
Based in Portland. We come to you.
Most of our work happens at your office or remotely. When it's easier to come to us, business clients can drop off equipment or meet us at our office, by appointment only. We don't take walk-ins or one-off repairs.
Todd Tech415 Congress St Ste 301P, Portland, ME 04101 By appointment onlyTo book a drop-off or a meeting, call (207) 370-2369 or email help@toddtechservices.com.
Managed IT for offices, practices, firms and nonprofits.
We look after organizations that have no IT department of their own: security, updates, backup and device management on a monthly plan, plus the projects that come up along the way.
- Managed IT services: security, system care, device management, password management and backup.
- Microsoft 365 and Google Workspace: email, files and accounts, set up and run properly.
- Business networks and Wi-Fi: design, setup, equipment and troubleshooting.
- Projects and migrations: email moves, retiring old servers, new offices.
How response and visits work
Every request gets a response from a person within 2 business hours. Support hours are Monday–Friday, 9:00am–5:00pm Eastern, and calls after hours are returned the next business day.
Onsite visits have a one-hour minimum for everyone, then hourly. Plan clients pay a lower hourly rate and are handled first when requests stack up. Outside the core area, travel is billed. Scope and cost are agreed before work starts.
How pricing worksLocal support, answered.
Do you work outside Portland, South Portland, Falmouth and Westbrook?
Can you support staff in other states?
How quickly can someone come onsite?
Can we meet at your office or drop off equipment?
Who do you work with?
Tell us what's not working.
Tell us how many computers and people you have, and we'll send a real number, not a range. If we're not the right fit, we'll say so.